FAQ
Quick answers to commonly asked questions.
01 How can I apply for treatment in Cuba?
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By calling 0212 212 212 04 28 or by entering the application section at www.qba-meditours.com, it will be sufficient to write the requested information and apply.
02 How long after I fill in the "I want detailed information" form will I receive a response?
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After filling out the "I want information" form on the QBA Medi Tours website, our consultants will contact you by phone during working hours.
03 How do I translate documents into English?
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After you share your reports with us, they will be checked and translated. Our team will inform you about the translation of your documents.
04 Where should I send my documents?
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You can share your documents via the form on our website during the application process, or you can send them via e-mail to info@qba-meditours.com.
05 Is the cancer vaccine suitable for every patient?
In Cuba, vaccine treatment is available for many types of cancer, but not for all patients.
06 If I am not eligible for vaccine treatment, is there a different treatment?
There are alternative treatments developed in Cuba. In order to find out whether you are eligible for treatment in Cuba, you must first obtain approval from the Cuban Ministry of Health. If you are eligible for treatment according to the answer from Cuba, a special health program is created for you. Health programs include vaccination or alternative programs to strengthen the patient's immune system.
07 How much does treatment in Cuba cost?
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We share price information about all disease types after the analysis process. Because the pricing is informed to us by the Cuban Ministry of Health. We cannot specify a price before the patient enters the analysis process.
08 Does the pricing include airfare?
Airfare is not included in the pricing of our health programs.
9 What language is spoken in Cuba?
The main language of Cuba is Spanish. However, many of the doctors also speak English. Our translators will assist you if necessary.
10 How long does the patient have to stay in Cuba if accepted for treatment?
The patient needs to stay in Cuba for about a week. However, this process may vary depending on the treatment status of the patient, which is very rare.
11 How are patients or their relatives informed about the response from Cuba?
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We inform the patients or their relatives who contact us about the positive or negative response from the doctors in Cuba by phone. Patients for whom we receive positive feedback are informed about the appropriate health program.
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12 How many days does it take to return from Cuba?
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Since every individual application to Cuba is examined to the finest detail, we can receive a response between 7 and 10 days, excluding weekends and holidays.
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13 Can my family members or loved ones accompany me to Cuba?
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It is possible to travel to Cuba with your companions. Our team can help you with this.
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14 How do I pay for my Cuba treatment?
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Your treatment program from Cuba is transmitted to you in all transparency without any additions. Cuba does not accept cash payments. That's why your information is transmitted to Cuba. From there, a payment link will be sent to your e-mail address and you can make your payment. You can also pay directly at the hospital with your card. However, since Cuba is an embargoed country, not all cards are valid and various problems may be encountered with the cards.
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15 Should Cuban vaccines be given before receiving chemotherapy or radiotherapy?
Cuban cancer vaccines are considered complementary treatment. In order to be considered for vaccination, the patient must have completed at least 3 cycles of chemotherapy or radiotherapy. The results of PET/tomography performed after these are included in the list of required reports.
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16 What should I do if my patient is unable to travel to Cuba?
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When your patient's file is sent to Cuba, after the evaluation there, the doctors in Cuba give their opinion on whether the patient is fit to fly. In addition, you should always obtain a flight authorization from your own doctor. If the patient is not fit to fly, when we notify Cuba, we can arrange the organization of Cuba for the vaccination/medication of one of the patient's relatives
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17 Can medicines for psoriasis, vitiligo and alopecia be shipped?
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No, it is not possible to legally and safely ship any medicines from Cuba. These medicines are prescribed and invoiced to the patient. The patient or family member can travel to Cuba to obtain the medicine safely.
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18 How long do I need to use the vaccines?
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The dose is determined by Cuban doctors according to the patient's diagnosis. As for the continuation, after the end of the first phases, your reports will be sent back to the Cuban Ministry of Health. The decision is made after their evaluation.
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19 Do I keep in touch with the doctors after I return from Cuba?
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Once you return from Cuba, as QBA Medi Tours team, we follow your process. We always share any report you want Cuban doctors to see with the Cuban Ministry of Health at no charge. We share the feedback with you in the fastest way possible.
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20 Can I extend my trip to Cuba outside of my treatment program?
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With the approval of the doctors and in connection with your condition, it is possible to extend your trip. Our team in Cuba will be happy to assist you with this.
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21 Will I stay in a single room in the hospital in Cuba?
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There are various options in Cuba. In addition to single and double room options, there are also private bungalow-style houses located in the hospital garden.
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22 Can we go to treatment with an accompanying person?
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For oncology patients, we consider it appropriate to be accompanied. Programs for dermatological disorders are for one person, but a companion can be added upon request.
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23 Do I need to come to your office to submit my reports?
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You don't have to come to the office to deliver your reports. We receive applications from many countries around the world. Your reports are received via e-mail. Processes continue in digital environment. But of course you are always welcome to drop by our office to meet, catch up and have a coffee.
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24 Do you examine the patient first?
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We, as QBA Medi Tours family, are a consultant brokerage firm approved by the Ministry of Health of Cuba and Turkey. We do not carry out any medical evaluation or examination. We act as a bridge between you and the Cuban Ministry of Health.
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25 How do you provide support for translation and hospital procedures in Cuba?
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In addition to our team in Turkey, we also have a strong team in Cuba. Our team will meet you at the airport and support you in your hospitalization process and all your transactions in Cuba. Our interpreters are fluent in English, Turkish and Spanish.
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26 Are Cuban vaccines protective?
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Cuban vaccines should be considered as complementary treatment. It is not a pre-emptive vaccination. Its aim is to prevent metastases by controlling the cancerous cell. In addition, it aims to remove cancer from a chronic state.
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Patient Testimonials
We were very pleased with the health tour provided by QBA Medi Tours. When we got off the plane, a vehicle with a private driver met us. Then we had a very nice tour guide, informing us about everything and placing us in our hotel. We were very happy with all the physicians and everyone who organized this health tour. We will definitely prefer you again. Thank you very much for everything.
E. T.